Business Insights

What's your commitment to world-class operating efficiency? And who will be in charge of this important project?

Whatever you sell, people come to you for that plus joy. Especially in these stressful times. They want groceries plus joy. Accounting or legal services plus joy. Financial services plus joy. Auto parts plus joy! As goofy as it may sound,…

Now is the time to start the planning, making the decisions and taking the action that will make 2023 your best year ever. Now’s the time to work ON the business, not just IN it. There’s lots of talk about a recession next year but you…

Independent retailers of tomorrow are going to have to find new competitive differentials if they are to survive and thrive in the market of tomorrow. That’s essentially the message Doug Stephens, this country’s Retail Prophet, he will…

Attracting top performers is the number one challenge facing every business in the world today. I doubt this is a temporary problem. There seems to be a fundamental shift in the attitude towards work on the part of a large segment of the…

Whatever product or service you sell, your market is over-served and under-differentiated. There’s no better time than right now to stand out, promote your business, differentiate yourself, get some free media exposure, or create social…

Picnic Design's co-living concept proposes a house with private quarters and common elements.

Whether your business is large or small and whether you’re a business owner or department or divisional manager, one of your most important jobs is ‘growing’ your people. In fact, you can’t grow your business without growing your people.…

Whatever type of business you’re in, how could you benefit from this simple but brilliant insight from one of my consulting firm’s clients? This client, a retailer with 17 branch locations, had problems with staff engagement, low staff…

In most businesses, performance reviews don’t take place at all and, in businesses where they do take place, they’re often dreaded by both parties and generally ineffective. Here’s a simple thought, performance reviews should be a process,…